• Orders will ship only on business days, Monday - Friday.

• All orders require a street address.

• Orders cannot be shipped to PO Boxes.

• Domestic shipping is available to 48 contiguous states.

• For shipping inquiry outside of U.S., please contact us at .

• We need a little more time to prepare your amazing & personalized order.
  This typically takes 3-4 business days. However, some orders may ship within as few as 1 business day and some may take up to 5 business days.

• You will receive a shipment confirmation e-mail with your tracking number(s) once your order ships.

• Your tracking number will be updated within 24 hours.

• Please note that additional surcharges may apply to shipments going to Alaska, Hawaii, and Puerto Rico.

 

 RETURN & EXCHANGE POLICY

 

• You have 7 days to return your order from the date you receive. To be qualified, your item must be unused and in the same condition that you received with the original packaging. If you decide to return your order, please include your order # inside the package and provide us with a tracking # to expedite the return process. Once we receive your package, your return will be processed within 3-4 business days. If an incorrect item is received, we can offer you an exchange and we will provide a return shipping label. In case of buyer’s remorse, you will be responsible for return shipping. Please be advised we will not be responsible for any lost return packages. Please contact us at contact@pocas.com if you have any questions!